If the problem cannot be corrected over the telephone, and you elect the InstantExchange option, a reference number will be issued to you. You will be asked for the Product serial number and other information pertaining to your Product and for a ship-to location for the replacement Product must include street address.
After receipt of the replacement Product with instructions and a prepaid waybill , follow the enclosed instructions on how to ship your product to the Canon USA repair facility.
InstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p. Monday through Friday, except holidays.
Canon USA does not guarantee same day shipment in the event of the occurrence of factors beyond its reasonable control. The replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty.
InstantExchange warranty program service is available only during the express limited-warranty period for your Product and only in the continental United States, Alaska and Hawaii during such period. This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
InstantExchange warranty service is subject to the availability of refurbished or new replacement units. Community Join our Community to ask questions, share knowledge, and connect with others. My Canon. Products Home. Network Cameras Software Solutions. Security Solutions. Find Supplies and Accessories About Counterfeits.
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This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. Locating and Installing Your Download When your download is complete please use the instructions below to begin the installation of your download or locate your downloaded files on your computer.
Firefox Click the down arrow in the top right of the browser Windows Users - Click the small image of the folder next to your download Mac Users - Click the small image of the magnifying glass next to your download The folder that contains your download will now be open.
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Internet Explorer Click the gear wheel in the top right of the browser Select 'View downloads' from the menu Select 'Location' next to your download The folder that contains your download will now be open. Edge Click the three horizontal dots located at the top right of the browser.
Click the down arrow icon to access the browser's download page Install the download by clicking on the file name. Chrome A grey bar will appear at the bottom of your browser window which will contain your download. To install your download click on the name of the downloaded file. I have read and understand the information above, and wish to download the designated software. View More Details. Find a dealer. Get personalized support via My Canon Account.
Access your account, or create a new account, click here to get started. Want to register this product? Register Product. Main Unit Spec. Printer Print Speed up to. Number of Nozzles. Picoliter Size color. Print Resolution Up to. Color:Up to x dpi 3 Black:Up to x dpi 3. Paper Sizes.
Paper Compatibility. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. Locating and Installing Your Download When your download is complete please use the instructions below to begin the installation of your download or locate your downloaded files on your computer.
Firefox Click the down arrow in the top right of the browser Windows Users - Click the small image of the folder next to your download Mac Users - Click the small image of the magnifying glass next to your download The folder that contains your download will now be open.
Safari Mac Users - Click the down arrow in the top right of the browser Windows Users - Click the gear wheel in the top right of the browser Click the small image of the magnifying glass next to your download The folder that contains your download will now be open.
Internet Explorer Click the gear wheel in the top right of the browser Select 'View downloads' from the menu Select 'Location' next to your download The folder that contains your download will now be open. Edge Click the three horizontal dots located at the top right of the browser. Click the down arrow icon to access the browser's download page Install the download by clicking on the file name.
Chrome A grey bar will appear at the bottom of your browser window which will contain your download. To install your download click on the name of the downloaded file. I have read and understand the information above, and wish to download the designated software. View More Details. Find a dealer. Monday-Friday am to pm ET, excluding holidays.
Want to register this product? Register Product. Main Unit Specs. Model Name. Document Feeding. Document Size. Long Document Mode. Document Weight. U-Turn Path: Automatic Feeding: 14 - 32 lb. Bond Manual Feeding: 11 - lb. BondStraight Path: Automatic Feeding: 14 - 32 lb. Maximum Print Length. Media Thickness. Paper Feed Method. Genuine Canon Media Compatibility.
Noise Level Approx. Physical Dimensions inches. Closed: Power Consumption. Operating Environment. Software Included. Mobile Apps. General Features. Wi-Fi Printing:. Wireless printing requires a working network with wireless You will need a Wi-Fi enabled Computer or mobile device, a wireless router and a wireless printer. All devices must be connected to the same wireless network connection.
Click on the specific topic below to get detail information. Need additional information or assistance? Apple AirPrint:. AirPrint allows users to wirelessly print photos, emails, web pages and other documents without the need to install device drivers, saving time and making for a seamless user experience.
Go to Wireless Help Homepage. Operating System. Select OS Version. There is no driver for the OS Version you selected. The driver may be included in your OS or you may not need a driver. There is no software for the OS Version you selected. There is no firmware for the OS version you selected.
There is no utility for the OS Version you selected. Search Our Knowledge Base Please enter your question: Examples: "prints missing colors", "flashing power light", "setting the white balance". There are no Recommended Downloads available. This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases: Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating or maintenance instructions in, or environmental conditions prescribed in, Canon USA's user's manual or other documentation, or services performed by someone other than a Canon USA repair facility or ASF.
Without limiting the foregoing, dropping the Product, scratches, and abrasions will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the user's manual or other documentation for the Product. Use of parts, media, software or supplies other than those sold by Canon USA , including non-Canon ink cartridges or refilled ink cartridges, that cause damage to the Product or cause abnormally frequent service calls or service problems.
If the Product has had its serial number or dating defaced, altered or removed. Expand All. Glossy Photo Paper 4"x 6" Sheets This vibrant, glossy photo paper gives you crisp, clear photos that are high quality without the high cost - an economical choice for great prints. Glossy Photo Paper 4"x 6" 50 Sheets This vibrant, glossy photo paper gives you crisp, clear photos that are high quality without the high cost - an economical choice for great prints.
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