Cannot download router update with nighthawk app

Thank You Thank you for taking the time to respond. Rating Submitted Do you have a suggestion for improving this article? Characters Left : Submit Cancel. Get information, documentation, videos and more for your specific product.

Ask the Community. Need to Contact Support? See Support Options. Contact Support. Select a product or category below for specific instructions. N Routers. Nighthawk Routers. Hi SLue , you may the links below helpful as well. View solution in original post. I'm not a fan of the updating through the app or wireless.

If there's going to be issues, its going to come from that. I'd hardwired into the router and manually update the router. I usually recommend a factory reset after updating but you can try it without and see how it runs. Keep in mind there are different versions of the R so select the correct version from the drop down. The release notes walk you through the manual update. Hi SLue , thanks for the update and confirmation! You can mark the post that helped fixed the issue as the accepted solution to help others who may encounter the same situation.

We expect SPC customers to experience about 10 minutes of service downtime during this maintenance window. Join Now Log In Help. Amazon is also quite forgiving most of the time. If you had an old router and were considering upgrading anyway, you might be wondering what your best options are.

We recommend looking for a model that supports WiFi 6 since more and more devices are beginning to utilize it, and it does make a big difference. The Netgear 4-Steam strikes a good balance between performance and price and should be suitable for most homes. Having any problems with a router can be frustrating since it allows people to connect to the vast world of the internet. However, with some troubleshooting and fixing, you should be able to get it up and running again! On the back of your router, locate the Restore Factory Settings or Reset button.

Use a paper clip or similar object to press and hold the Restore Factory Settings or Reset button for seven seconds. Release the Restore Factory Settings or Reset button. Your router resets. From there, follow the setup process that you did when you first got the router.

To do this: Visit the support page and navigate to the corresponding section that your router falls in. Next, download the TFTP client software. Run the tftp2. In the server field, punch in the default IP of the router. Shut off the router for 10 seconds and turn it back on. While the router is booting, click Upgrade and allow the process to complete.