See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Learn how to upgrade to Windows 11 Windows 11 Upgrade Guide. System recovery options The system recovery program offers two recovery options: Standard Recovery non- destructive or Full System Recovery destructive.
Recovery option. This is a non-destructive recovery, which recovers factory- shipped programs, drivers, and the operating system without affecting any data files that you may have created since purchasing this PC. Some data files may be difficult to find after the system recovery, so it is best to back up all hard disk files before performing a system recovery.
This recovery function completely erases and reformats the hard disk. The program performs a full system recovery to reinstall the operating system, programs, and drivers from the recovery CDs. However, you must reinstall any software that was not installed on the computer at the factory. This includes software that came on the CDs included in the computer accessory box, and software programs you installed since your purchase. Using System Recovery Use the following steps to run the system recovery program.
It may be helpful to print these instructions before beginning the recovery process. If the computer works, you can back up all data files that you want to save onto removable media, such as CD-RW or diskette.
If the computer is not in Windows, press and hold the power button approximately five seconds until the computer turns off. Disconnect devices that are connected to USB, Firewire, parallel and serial ports, except the keyboard, and the mouse. You only have a few seconds to press the F1 key before the normal startup process continues.
This process deletes all your personal files. The Compaq Application and Driver Recovery software allows you to restore a piece of software application or a driver originally installed with the computer. If a specific driver is already installed and you want to reinstall it, you must uninstall it first:. Read more at Windows Recovery Disks. The NeoSmart Support Forums , member-to-member technical support and troubleshooting. Applicable Systems This Windows-related knowledgebase article applies to the following operating systems:.
Download Easy Recovery Essentials. A recovery disk is also known as a restore disc, repair disc, boot disc or rescue disk.
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